Optimised response times.

Effective analysis and detailed recording of incoming responses on all channels.

Response management

Boost the efficiency of your direct-marketing campaigns – with our support. With our professional response management we provide you with the possibility of effective analysis and detailed recording of incoming responses on all channels. As a result you are continuously up-to-date about the current wishes of your customers, and can respond flexibly and fast to their requirements.


Response recording and processing

As a technical service provider and consultant we support you on all phases of your marketing promotions and help you from the very planning stage in the assessment of relevant response channels. With the ideal interplay of individual services we ensure the maximum success of your direct-marketing campaigns and boost the efficiency of the processes involved:


  • Advice on the conception of response elements
  • International PO Box management
  • Programming of individual customer entry masks
  • All-round data maintenance, e.g. checks for plausibility, written form and postal standardisation
  • Daily processing of incoming responses
  • Manual and automated recording of response elements
  • Transparent online reporting aimed at informing all the company departments involved on campaign progress
  • Returns management
  • File archiving (physically and electronically)
  • Electronic document hosting
  • Archive scanning
  • Destruction of documents in accordance with federal data protection regulations


Your contact partner:
Josef Meier
T +49 9431 620-381
E josef.meier@paragon-cc.de